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All claims for wrong or missing items must be reported within 14 days of delivery.
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Reporting Damaged Goods or Lost Shipments Buyer is responsible for paying shipping costs for exchanges if the item is not defective.Customers should also contact us with any questions on how to properly use and/or install their items.Insurance will not cover packages damaged during shipment unless you inspect before signing. If there is package damage, open the package in front of the driver to inspect the contents before signing.
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When signing for your package, be sure to note any outside package damage to the driver. Shipping fees aren’t refundable unless we shipped the incorrect items.When we receive the merchandise you will be issued a credit or your replacement product(s) will be shipped. All products must be returned in re-salable condition in original packaging with all parts and manuals to receive credit.All returns for defective merchandise or incorrectly shipped items will be returned at our expense. You must obtain a Return Goods Authorization (RGA#) by submitting your E-mail request to or calling 1-70.In order to expedite your return please complete the following steps: We don’t accept returns after 90 days of purchase. Returns more than 60 days and less than 90 days of delivery will be charged a restocking fee of 20%. If more than 30 days and less than 60 days, there is 10% restocking fee charged. Items shipped back to us within 30 days of delivery will not be charged a restocking fee. We will gladly accept returns/exchanges if the items do not meet customers expectations. Please inspect your order upon receiving it for any damage or inaccuracy. Shipping rates for destinations outside of the continental U.S will be calculated based on weight.
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All orders over $50.00 ship free within the continental U.S.Flat rate shipping of $8.00 will apply to all orders below $50.00.Please call 70 or Email for questions regarding 2nd day and overnight shipments Orders placed after 1pm eastern will ship next business day. For Next Day & 2nd Day Air Shipments Orders placed before 1pm eastern time (M-F)will ship same day and will arrive next business day if shipped via overnight and 2 business days if shipped via 2 day express.Expedited shipping is available upon request. Next Day Shipping Depending on the volume of orders, most orders will ship the following business day of the placed order.For customers in Canada, we ship via USPS Priority Mail.However, doing so may result in additional shipping charges. If a more specific time frame is required for your shipment, please call us at 70 and we can arrange the most appropriate shipping method to suit your needs.If USPS does not deliver to your address, please contact us at 70 or so we can arrange alternate shipping on your order. We will use the most cost effective method to ship orders.Local Pickup Only items cannot be combined with other items on our website. If you are ordering other items along with Local Pickup Only, please order them separately. FLAT RATE SHIPPING OF $8.00 ON ALL OTHER ORDERS* Other finishes: oil rubbed bronze, satin nickelĪNSI Standard Grade 3 Residential Deadbolt.Two keys included, Rekeyable, Kwikset Keyway.Mounting hardware, screws, and latch included.Instructions for door preparation and installation included.Satin Nickel Round Door Knobs Fit Both LH and RH Doors *Entry knobs and deadbolts keyed alike per 4 pack* 5765DC style door knob with matching round deadbolt. High Quality Contractor Pack Satin Nickel Round Entry Door Knobs and Deadbolts.